At the Community Center (Low-Intermediate)
Updated: Oct 20
Registering for an ESL Class at the Community Center
In this lesson, you will practise a conversation at a local community center. A newcomer visits the front desk to ask about English classes, class schedules, and support services like free childcare and bus tickets. Listen to and read the dialogue, then practise role-playing with a partner to build your confidence when speaking to staff at community organizations.
Staff: Good morning! Welcome to the community center.
Visitor: Good morning.
Staff: How can I help you today?
Visitor: I’d like to register for an English class.
Staff: Sure! We have classes for CLB Level 3 and Level 4.
Visitor: What is the difference between Level 3 and Level 4?
Staff: Level 3 is for basic English. Level 4 is intermediate, so it is a bit more advanced.
Visitor: I think Level 3 is better for me.
Staff: Great. We have morning and evening classes.
Visitor: What time is the morning class?
Staff: It is Monday to Thursday, from 9:30 a.m. to 12:00 p.m.
Visitor: That time works well for me.
Staff: That's great! We also offer free childcare during class.
Visitor: Oh, that is very helpful! Thank you.
Staff: You’re welcome. Also, if you need help getting here, we provide free bus tickets for students.
Visitor: That’s wonderful!
Staff: Please fill out this registration form. Classes start next week.
Visitor: Okay. Thank you very much for your help.
Staff: You’re very welcome! See you next week.
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I. Match the word to the correct meaning.
1. Community center a. A plan that shows the days and times of classes
2. Register b. Simple; not difficult or complex
3. Level c. The ways two or more things are not the same
4. Schedule d. To like or choose one thing more than another
5. Basic e. A local building that offers classes, programs,
and services for the public
6. Advanced f. Care provided for young children while parents
are busy or in class
7. Prefer g. Small papers or cards used to ride public
transportation
8. Childcare h. To sign up or fill out a form for a class or program
9. Bus tickets i. Higher or more difficult language ability
10. Difference j. The stage or difficulty of a class (e.g., Level 3 or
Level 4)
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II Answer the following questions:
1. Where is the conversation happening?
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2. What does the visitor want to do?
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3. What English levels does the center offer?
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4. Which level does the visitor choose?
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5. What schedules are available?
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6. What time is the morning class?
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7. How many days a week are the classes?
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8. What service is offered for parents?
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9. What transportation help does the center offer?
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10. When do the classes start?
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III. Fill in the blanks with words from the list
register – level – morning – childcare – bus tickets – schedule – basic – form – class – offer
1. I want to __________ for an English class.
2. Level 3 is for __________ English.
3. The __________ class starts at 9:30 a.m.
4. We __________ free childcare during class time.
5. The community center gives free __________.
6. What __________ do you prefer?
7. Please fill out this __________.
8. CLB 3 is a lower __________.
9. The English __________ starts next week.
10. The community center provides free __________ during class time.
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IV. Rearrange the following conversations:
Conversation 1:
Staff: The classes are on Mondays and Wednesdays in the afternoon.
Staff: Hello. How can I help you today?
Client: That works for me. How much is the fee?
Client: I want to register for a computer basics class for myself.
Staff: The fee is $50 for the program.
Staff: Sure. What days are you available?
Client: Mondays and Wednesdays are fine.
Conversation 2:
Client: Yes, I’d like to register my daughter for the art program.
Staff: The classes start next week at the community center.
Staff: Hello. Are you registering for yourself or for a child?
Client: She is 7 years old. When do the classes start?
Staff: Great. How old is your child?
Client: Perfect. I’ll sign her up.
Conversation 3:
Staff: The total fee is $140 for both programs.
Staff: The yoga class is on Tuesdays, and the day camp is during March break.
Client: That sounds good. How much is the total cost?
Client: Yoga for adults and the March break day camp for children.
Client: I’d like to register for a yoga class for myself and a day camp for my daughter.
Staff: No problem. Which programs are you interested in?
Staff: Hello. How can I help you today?
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