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At the Pharmacy

Updated: Oct 16, 2023

At the pharmacy


Patient: I have a terrible cold. Would you recommend something effective for me?

Pharmacist: What are your symptoms?

Patient: I have a sore throat, a very bad cough, a runny and congested nose, and my ears are itchy.

Pharmacist: How long have you had these symptoms?

Patient: Since Monday. It’s been three days now.

Pharmacist: Do you have any allergies?

Patient: None that I know of.

Pharmacist: Okay. Try Tylenol cold. Take one tablet 3 times a day. This will stop the runny nose and nasal congestion.

Patient: Do you recommend anything for my cough and the sore throat?

Pharmacist: You can try over the counter cough syrup. And don’t forget the cough lozenges.

Patient: For how long should I take them?

Pharmacist: Take them for seven days. You should feel better in a few days. Please remember to drink lots of hot fluids to soothe your throat and clear your nose.

Patient: Are there any side effects?

Pharmacist: Yes. All these medications cause drowsiness. So please try to rest as much as you can and don’t drive while you’re on them.

Patient: Thank you doctor.

Pharmacist: You’re welcome. Get well soon.



1. Terrible: (adj) Serious / very bad

2. Recommend: (v) To suggest medicine to help improve health conditions.

3. Effective: (adj) With good results.

4. Symptoms: (n) (pl.) The physical changes caused by any disease.

5. Congested: (adj) Plugged

6. Allergies: (n) (pl.) a reaction in the body to some medicine, food, ..etc.

7. Nasal: (adj) Related to the nose

8. Lozenges: (n) a small, flat sweet medicine that dissolves in the mouth,

taken to treat a sore throat.

9. Fluids: (n) (pl.) Liquids that you drink.

10. Soothe: (v) To make something less painful.

11. Drowsiness: (n) A state of being unsteady and weak.


A. Answer the following questions:

1. What is wrong with the patient?


2. What are the symptoms?


3. Why does the pharmacist ask if the patient had any allergies?


4. What does the pharmacist suggest for the nasal congestion?


5. What does he recommend for the sore throat?


6. What advice does the pharmacist give the patient to feel better?


7. What is the medication dosage?


8. What are the side effects of the medications?


9. What is the patient supposed to do while he’s on the medications?


10. Do you know any home remedies for a cold? What are they?



B. Fill in the blanks with words from the list:

over the counter - itchy - lozenges - recommended - soothe - fluids - drowsy - congestion - symptom - allergy

1. Your hand is swollen due to an -------------------- from this medicine.

2. A headache can be a -------------------- of many diseases.

3. This nasal spray will clear the -------------------- from your nose.

4. Don’t drive if you feel --------------------.

5. Drinking lots of hot ------------------- will improve your cold.

6. You can use a humidifier to -------------------- your dry throat.

7. The pharmacist ------------------- this cough syrup to me a few weeks ago.

8. These cough -------------------- will make you feel better.

9. The rash makes my skin red and ----------.

10. You don’t need a prescription for a regular pain killer. You’ll find it ------------------ in any drug store.

C. Suggest a home remedy for the following ailments:

1. A sore throat _________________________________________________________

2. A runny nose _________________________________________________________

3. An awful cough _________________________________________________________

4. Itchy ears _________________________________________________________

5. Watery eyes _________________________________________________________

6. A skin rash _________________________________________________________

7. An allergy ________________________________________________________

8. A bee sting ________________________________________________________

9. A burn ______________________________________________________________

10. A cut ______________________________________________________________

11. A bruise ______________________________________________________________


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